******Once the package leaves the shop it is no longer the seller's responsibility if it gets lost or damaged.****** Once you place your order, Etsy automatically emails you with the shipping and tracking information for your convenience. One of our top priorities is to get your order to you as quickly as possible so you can get sewing! We will ship within 48 hours, however, we make every attempt to ship the next day after receiving your payment. Express Mail shipping is available by special request. We ship via USPS by First Class, Priority and International Priority Mail. We use Flat Rate Priority boxes and envelopes to save you money on shipping.
Simply put a message in the box when checking out that you want us to review the shipping - we will happily refund any overage over $1. On Etsy this is difficult for us to get it perfect. WE REFUND SHIPPING OVERAGES! When putting multiple items into your shopping cart, sometimes the shipping can get too high. To guarantee you always receive the BEST FABRIC that is brand new and straight off the bolt when shopping at This Old Fabric Store, RETURNS & EXCHANGES ARE NOT ACCEPTED. We love our customers and want you to be 100% happy with your purchase from This Old Fabric Store requires the highest standards in fabric storage, cutting and shipping. Please tell us how we can help!ĪLL SALES ARE FINAL. For example, we are happy to ship your fabrics "Signature Required" if this will ensure a safe and timely delivery, and we are also happy to ship to a work address. If you live in shared housing or do not have secure mail, please message us with any additional instructions to secure your mail. In the rare but unfortunate event your package is lost, we are only able to refund up to the amount of available insurance.Īs a small business, NO REFUNDS OR REPLACEMENT FABRIC for any lost or wrongly delivered packages with proof that your package has shipped to the address provided.
ANDOVER SONGBIRD UPGRADE
Please convo us for specific information and/or an insurance upgrade listing. Additional insurance is available for a small additional fee and must be purchased before your package ships. International packages are automatically insured for a value of up to $50.
If color match is important to you, you may request a small swatch for this purpose, as we no longer offer refunds if you change your mind or if the color is not perfect. We take every effort to portray the fabric photos to you in vivid detail. If we have made an error in your order or in the unlikely event that you find a flaw in your fabric, we will happily provide either a replacement or a refund.
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